The global CRM market is set to expand significantly, driven by the increasing need for personalized experiences. Customers no longer tolerate generic communication; they expect hyper-personalized, predictive engagement.
A shocking new report reveals that 85% of nonprofits are exploring AI tools, but only 24% have a formal strategy to implement them. Meanwhile, nonprofits are struggling with disconnected databases, donor retention challenges, and having to do more with less funding than ever before.
Disconnected business applications create numerous operational challenges that compound as businesses grow. Customer information becomes scattered across multiple systems, requiring manual data entry and creating opportunities for inconsistencies and errors. Team members